I have a confession to make. In the past, I rarely ever stopped to soak in words of gratitude from my clients. I was simply grateful they were pleased. Honestly, I was so focused on making enhancements, so we could serve our clients better, that I missed wonderful opportunities to embrace their appreciation. This has definitely changed. …
Last week, I needed some “out of the office” inspiration, so I went to see the movie Hidden Figures. It left me with a host of emotions like pride, elation, and awareness. This was an untold story that needed to be told in a way that I could see it. That’s the benefit of a …
I know many of us are in celebration mode and excited about everything we are planning to do next year. 2017 will bring many great opportunities, but hold on. What about 2016? I recently posted a picture from ps-paulaspeaks.com, with the message “You still have time to do something great this year!” And that’s the …
A few days ago, the world lost another musical icon. His departure had personal significance to me and my family because my brother had the honor of playing in his band, but beyond that, losing Prince, reminded me how one life can change the world so much. I still marvel at the number of …
Who you have on your team is critical to your success. You typically embrace the encourager, the supporter, the mentor, and even the ‘tell-it-like-it-is” person. Their contribution and commitment to your success is invaluable. There are also people who challenge you to your core, yet they have a purpose too. Oftentimes, these people are in …
Over the last 4 months, I have had laryngitis, along with very annoying cold symptoms, 3 times. This is highly usual for me. I’m not sure about other workplace trainers and speakers, but I literally get sad when I cannot speak or sing. Yes, PaulaSpeaks, but she also sings. I felt STUCK! Since this was …
My beautiful mother was my first business partner. She believed in me! She is the person who encouraged me the most. “Don’t give up, Paula,” she said, “you can do this.” She listened to my training and speaking sessions before the world ever had an opportunity to hear me. She never believed I’d be anything …
The client was screaming at me on the phone, “I’m beginning to rethink my decision to have you in our organization to help us change!” You see, I’d had a few meetings with this client and her staff. They are a great group of people and wanted to do everything right. Some issues required hard-hitting discussions …
